INSURANCE CLAIM ASSISTANCE

Northwind will guide you through the insurance claim process, offering expert assistance to ensure a smooth and successful claim submission for any roofing & siding related damages.

Local Expertise

At Northwind Exteriors, we specialize in guiding homeowners through the insurance claim process, ensuring a smooth and successful experience. Serving Park Ridge, Glenview, Elmhurst, and surrounding Chicagoland suburbs.

Certified Professionals

Northwind Exteriors is a James Hardie Alliance Elite Contractor and winner of the 2024 James Hardie Service Excellence Award. We’re also a Malarkey Emerald Premium Contractor and a Google Guaranteed, 5-star rated local business. Fully licensed, bonded, and insured in Illinois & Wisconsin, we bring proven expertise and unmatched reliability to every project.

Comprehensive Support

From your free inspection to adjuster meetings and final repairs, Northwind Exteriors manages every step of the insurance claim process. We handle the details, advocate for full coverage, and restore your home with expert roofing and siding—quickly, professionally, and stress-free.

Areas We’re Actively Assisting with Storm Damage Claims

At Northwind Exteriors, we’re currently helping homeowners navigate the insurance claim process following recent hail and windstorms in the following communities:

📍 Active Storm Zones (Updated June 2025):

  • Elmhurst, IL – Hail and wind damage from May 2025

  • Villa Park, IL – Hail damage from late May 2025

  • Lombard, IL – Windstorm damage from May 2025

  • Franklin Park, IL – Severe weather event in May 2025

  • Batavia, IL – Hailstorm on May 2025

  • Geneva, IL – Wind and hail damage from May 2025

  • Elburn, IL – Hail and windstorm in May 2025

  • North Aurora, IL – Storm damage from late May 2025

  • Gurnee, IL – Hail damage early May 2025

  • Libertyville, IL – Wind and hailstorm in May 2025

  • Waukegan, IL – Severe storm activity in May 2025

If your home was affected by one of these recent storms, you may qualify for a full roof or siding replacement through your homeowner’s insurance.

Here’s how we help:

✅Free storm damage inspections

✅Full documentation for your insurance provider

✅Expert assistance throughout the claims process

✅Top-quality roofing and James Hardie siding installation

📞 Contact us today to schedule your free inspection and let our experienced team take the stress out of the storm recovery process.

Our Step-by-Step Insurance Claim Process

Discuss & Review Policy

We begin by thoroughly reviewing your homeowner’s insurance policy to understand coverage limitations, exclusions, and deductible requirements related to roof and siding replacements or repairs.

Damage Inspection

Our team then performs a detailed inspection of your property, documenting any storm damage with clear photographs and notes.

Advising on Next Steps

Based on our inspection findings, we discuss the extent of the damage with you. If the damage is insufficient to warrant a claim, we'll advise against filing. If a claim is justified, we'll guide you through the process, ensuring you're well-informed every step of the way.

Filing the Claim

Should you decide to proceed, we provide all necessary information and assist you in filing the claim. Our team ensures that you're never pressured into making decisions; instead, we empower you with the knowledge needed to make informed choices.

Adjuster Appointment

An insurance adjuster will schedule an inspection of your property. A Northwind team member will be present during this appointment to highlight storm-related damages, ensuring a comprehensive evaluation.

Insurance Estimate Review

After the adjuster's assessment, your insurance company will provide an estimate. We analyze this estimate, advise you on the next steps, and review the scope of work to ensure it aligns with the necessary repairs or replacements.

Review of Scope & Construction

Upon approval, we prepare a construction contract based on the insurance estimate, detailing the work to be performed.

Begin Construction Process

Our skilled team begins the construction process, ensuring all work meets the highest standards. We provide a Certificate of Completion (COC) and, if necessary, a Supplemental Estimate to cover any additional work identified during the project.

Final Payment & Warranty Issuance

Once the final estimate is received from your insurance company, they will release the remaining funds. Upon receipt, we arrange for the final payment and issue warranty documents, providing you with peace of mind.

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Insurance Claim FAQ's

What should I do first if I think my roof or siding is damaged?

If you suspect your roof or siding has been damaged—whether from a storm, wind, hail, or age-related wear—don’t wait to take action. Unaddressed damage can lead to costly repairs, interior leaks, and even denied insurance claims.

Here’s what to do:

1. Document the damage: Take clear photos of any visible issues like missing shingles, dents in siding, cracks, or water stains inside your home.

2. Schedule a professional inspection: Contact a local roofing and siding contractor like Northwind Exteriors, based in Park Ridge, IL, to perform a free storm damage inspection. We’re trained to spot hidden damage and document it for insurance.

  1. 3. Avoid temporary DIY fixes: Trying to repair or cover the damage yourself could void your insurance coverage. Let a certified contractor assess the situation first. Check your insurance policy: Review your homeowner’s policy to understand your storm damage coverage and deductible.

  2. 4. File a claim if necessary: If damage is confirmed, we’ll help you navigate the claims process, provide documentation, and meet with your insurance adjuster if needed.

  3. At Northwind Exteriors, we specialize in insurance claim restoration for roofing and James Hardie siding, and we’ve helped hundreds of Chicagoland homeowners restore their exteriors quickly and correctly. If you live in Glenview, Northbrook, Elmhurst, Lombard, or any surrounding suburb, and think your home was affected by recent severe weather, contact us today for a no-obligation inspection and expert guidance on next steps.

How does Northwind Exteriors assist with the insurance claim process?

At Northwind Exteriors, we specialize in guiding homeowners through every step of the insurance claim process for roof and siding damage. Whether your home in Park Ridge, Glenview, Northbrook, Elmhurst, or nearby suburbs was hit by hail, wind, or storm damage, we’re here to simplify the process and protect your interests.

Here’s how we help:

1. Free Storm Damage Inspection

We start with a no-cost, no-obligation inspection to identify any roof or siding damage that may qualify for an insurance claim. Our trained team knows what insurance adjusters look for and how to document it properly.

2. Detailed Photo Documentation & Report

We take high-resolution photos and provide a clear, professional report of the damage—organized in a way that supports your claim and avoids denial due to missing information.

  1. 3. Claim Support & Filing Guidance

  2. If damage is present, we’ll walk you through the process of filing a claim with your insurance provider. We can assist you with submitting documentation and communicating key details clearly to your adjuster.

  3. 4. Adjuster Meetings & Advocacy

  4. We meet with your insurance adjuster on-site to ensure nothing is missed and that the scope of work accurately reflects the damage. This step is crucial to maximize your coverage and minimize out-of-pocket costs.

  5. 5. Code Upgrades & Full Restoration

  6. We ensure your home is brought back to pre-loss condition—or better—using premium materials like James Hardie siding and Malarkey roofing, and we work to include required code upgrades in your claim.

  7. 6. Clear Communication & No Surprises

  8. Throughout the process, we communicate directly with you, answer all questions, and never start work until the insurance approval is finalized and you’re 100% informed.

  9. Why Choose Northwind Exteriors?

  10. As a Google Guaranteed contractor, James Hardie Alliance Elite Contractor, and 2024 Service Excellence Award winner, we have the experience, credentials, and local reputation you can count on. Homeowners across the North Shore, Northwest, and Western Suburbs of Chicago trust us to restore their homes the right way—professionally, promptly, and without stress.

  11. 📞 Need help with your insurance claim? Contact Northwind Exteriors today for expert support and a free inspection.

Will Northwind Exteriors be present when the insurance adjuster arrives?

Yes — Northwind Exteriors will be on-site when your insurance adjuster arrives. In fact, we strongly recommend it.

When you file an insurance claim for storm-related roof or siding damage, it’s crucial to have a qualified contractor present during the adjuster’s inspection. Our team acts as your advocate, ensuring that the adjuster sees and documents all the damage—not just what’s immediately visible.

Here’s why our presence matters:

✅ We point out hidden or subtle damage that may be missed without a trained eye

✅ We help ensure the adjuster includes code-required repairs and upgrades in their scope

✅ We protect you from being underpaid or denied due to incomplete documentation

✅ We make sure the project is scoped accurately to cover full, proper restoration—not just partial repairs

As a Google Guaranteed contractor, Malarkey Emerald Premium roofer, and James Hardie Alliance Elite Contractor, we’ve helped hundreds of homeowners across Park Ridge, Glenview, Northbrook, Lake Forest, Des Plaines, and other Chicagoland suburbs successfully navigate the claims process and get the coverage they deserve.

Don’t go through your adjuster appointment alone—let Northwind Exteriors be your expert guide from start to finish.

📞 Contact us today to schedule your free storm damage inspection and insurance support consultation.

What happens if my insurance claim is denied?

If your insurance claim for roof or siding damage is denied, don’t panic—and don’t give up. At Northwind Exteriors, we’ve helped many homeowners across Park Ridge, Glenview, Elmhurst, and surrounding Chicagoland suburbs successfully appeal claim denials and get the coverage they deserve.

Here’s what happens next—and how we can help:

1. We Review the Denial in Detail

Our team will go over the insurance adjuster's report line by line to understand why the claim was denied. In many cases, damage is overlooked, misclassified, or not properly documented.

2. We Provide Additional Documentation

If we believe the denial was made in error or that damage was missed, we’ll prepare a comprehensive damage report with new photo evidence, notes, and supporting information based on local building codes and product requirements.

3. We Assist with the Reinspection or Dispute

You may be eligible for a reinspection or claim reassessment. We’ll be present for that appointment—just as we are for the initial inspection—to advocate for your case and ensure nothing is left out.

4. We Offer Honest Options if the Denial Stands

If the denial is upheld and no insurance coverage is available, we’ll help you explore affordable financing options and discounted replacement packages to keep your home protected without delay.

Denied doesn’t mean done.

Northwind Exteriors is a trusted local contractor and insurance restoration expert. We’ve worked with nearly every major insurance carrier and know how to navigate the system on your behalf. And because we care deeply about our community, we never leave you without answers or options.

📞 Need help with a denied claim? Contact Northwind Exteriors for a free second opinion and expert guidance on your next steps.

Will insurance pay to replace my roof or siding?

Yes—homeowners insurance often covers the cost to replace your roof or siding, but only when the damage is caused by a covered peril, such as hail, wind, or falling debris. If your home in Elmhurst, Geneva, Batavia, Lombard, Villa Park, or nearby suburbs has recently experienced a storm, you may be eligible to file a claim and have your insurance company pay for a full replacement.

Here’s what insurance typically covers:

✅ Hail damage to asphalt shingles or aluminum siding

✅ Wind damage causing shingles to lift, blow off, or siding to crack

✅ Falling branches or debris that cause structural exterior damage

✅ Water intrusion resulting from storm damage to the roof or siding

What’s not usually covered:

-Normal wear and tear due to age

-Poor workmanship from prior contractors

-Damage due to lack of maintenance or pre-existing issues

How Northwind Exteriors Helps:

As a James Hardie Alliance Elite Contractor, Malarkey Emerald Premium Roofer, and Google Guaranteed company, we know how to:

-Assess storm damage with a trained eye

-Document issues clearly for your adjuster Ensure the scope of work reflects what your policy should cover

-Meet with your adjuster and advocate for a full, fair payout

Not sure if your damage is covered?

We offer free inspections and claim support to help you understand your options before filing a claim. If coverage is available, we’ll guide you through every step—from inspection to installation.

📞 Contact Northwind Exteriors today to schedule your free roof and siding inspection and find out if your insurance will pay for your project.

Northwind Exteriors Park Ridge Leading Roofing and Siding Contractor

Licensed Roofing Contractor # 104.019920

State of Illinois Department of Financial and Professional Regulation Expires on 12/31/2025

Locations

Illinois

508 W Higgins Rd

Park Ridge, IL 60068

Wisconsin

Delavan, WI

WI Dwelling Contractor #DC-012300018

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