INSURANCE CLAIM ASSISTANCE

Northwind will guide you through the insurance claim process, offering expert assistance to ensure a smooth and successful claim submission for any roofing & siding related damages.

Policy Review & Damage Inspection

Northwind will thoroughly review your homeowner’s insurance policy to understand coverage and perform a detailed inspection of your roof and siding, documenting any storm damage with clear photographs and notes.

Claim Filing & Adjuster Appointment

We will guide you through the claim filing process, providing all necessary information and meeting with your insurance adjuster to highlight storm-related damages, ensuring a comprehensive evaluation.

Estimate Review & Construction

Northwind will analyze the insurance estimate, advise on the next steps, review the scope of work, and begin the construction process, ensuring all work meets the highest standards and facilitating final payment and warranty issuance.

Ready for total peace of mind?

Discuss & Review Policy

Thoroughly review your homeowner’s insurance policy to understand coverage limitations, exclusions, and deductible requirements related to roof & siding replacements or repairs.

Perform Inspection

If your roof and/or siding has sustained storm damage, we will document it with clear photographs and notes, detailing the cause and extent of the damage.

Advise on Next Steps

We will discuss the next steps based on what we found on during the inspection. In some cases, there is the possibility that we advise you to not file a claim because there is not enough credible damage. If there is damage, we will discuss the extent and if it makes sense to file a claim.

Filing the Claim

If you decide to file a claim, we will provide you with the information needed and guide you through the process. Our team will never force you into filing a claim. This is a decision that needs to be made by the homeowner and Northwind will provide as much information as possible to make an informed decision.

Adjuster Appointment

An insurance adjuster will reach out to you to schedule the inspection/adjustment. A Northwind team member will meet with your insurance company’s adjuster to point out the storm-related damages on your home.

Insurance Estimate Review

Once the adjustment is complete, your insurance company will compile an insurance “estimate” for you. Northwind will analyze the initial insurance estimate received and advise on the next steps. Approval time varies.

Review of Scope

If approved, we will review the scope of work and prepare a construction contract based off the insurance estimate.

Begin Construction Process

We will complete the construction portion of the claim and provide a COC and Supplemental Estimate If needed.

Final Payment + Estimate

Once correspondence and the final “estimate” is received from the insurance company, they will release the final check/funds. Once received by the homeowner, we will arrange for final payment, and issue warranty documents.

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Insurance Claim FAQ's

What should I do first if I think my roof or siding is damaged?

If you suspect your roof or siding has been damaged—whether from a storm, wind, hail, or age-related wear—don’t wait to take action. Unaddressed damage can lead to costly repairs, interior leaks, and even denied insurance claims.

Here’s what to do:

1. Document the damage: Take clear photos of any visible issues like missing shingles, dents in siding, cracks, or water stains inside your home.

2. Schedule a professional inspection: Contact a local roofing and siding contractor like Northwind Exteriors, based in Park Ridge, IL, to perform a free storm damage inspection. We’re trained to spot hidden damage and document it for insurance.

  1. 3. Avoid temporary DIY fixes: Trying to repair or cover the damage yourself could void your insurance coverage. Let a certified contractor assess the situation first. Check your insurance policy: Review your homeowner’s policy to understand your storm damage coverage and deductible.

  2. 4. File a claim if necessary: If damage is confirmed, we’ll help you navigate the claims process, provide documentation, and meet with your insurance adjuster if needed.

  3. At Northwind Exteriors, we specialize in insurance claim restoration for roofing and James Hardie siding, and we’ve helped hundreds of Chicagoland homeowners restore their exteriors quickly and correctly. If you live in Glenview, Northbrook, Elmhurst, Lombard, or any surrounding suburb, and think your home was affected by recent severe weather, contact us today for a no-obligation inspection and expert guidance on next steps.

How does Northwind Exteriors assist with the insurance claim process?

At Northwind Exteriors, we specialize in guiding homeowners through every step of the insurance claim process for roof and siding damage. Whether your home in Park Ridge, Glenview, Northbrook, Elmhurst, or nearby suburbs was hit by hail, wind, or storm damage, we’re here to simplify the process and protect your interests.

Here’s how we help:

1. Free Storm Damage Inspection

We start with a no-cost, no-obligation inspection to identify any roof or siding damage that may qualify for an insurance claim. Our trained team knows what insurance adjusters look for and how to document it properly.

2. Detailed Photo Documentation & Report

We take high-resolution photos and provide a clear, professional report of the damage—organized in a way that supports your claim and avoids denial due to missing information.

  1. 3. Claim Support & Filing Guidance

  2. If damage is present, we’ll walk you through the process of filing a claim with your insurance provider. We can assist you with submitting documentation and communicating key details clearly to your adjuster.

  3. 4. Adjuster Meetings & Advocacy

  4. We meet with your insurance adjuster on-site to ensure nothing is missed and that the scope of work accurately reflects the damage. This step is crucial to maximize your coverage and minimize out-of-pocket costs.

  5. 5. Code Upgrades & Full Restoration

  6. We ensure your home is brought back to pre-loss condition—or better—using premium materials like James Hardie siding and Malarkey roofing, and we work to include required code upgrades in your claim.

  7. 6. Clear Communication & No Surprises

  8. Throughout the process, we communicate directly with you, answer all questions, and never start work until the insurance approval is finalized and you’re 100% informed.

  9. Why Choose Northwind Exteriors?

  10. As a Google Guaranteed contractor, James Hardie Alliance Elite Contractor, and 2024 Service Excellence Award winner, we have the experience, credentials, and local reputation you can count on. Homeowners across the North Shore, Northwest, and Western Suburbs of Chicago trust us to restore their homes the right way—professionally, promptly, and without stress.

  11. 📞 Need help with your insurance claim? Contact Northwind Exteriors today for expert support and a free inspection.

Will Northwind Exteriors be present when the insurance adjuster arrives?

Yes — Northwind Exteriors will be on-site when your insurance adjuster arrives. In fact, we strongly recommend it.

When you file an insurance claim for storm-related roof or siding damage, it’s crucial to have a qualified contractor present during the adjuster’s inspection. Our team acts as your advocate, ensuring that the adjuster sees and documents all the damage—not just what’s immediately visible.

Here’s why our presence matters:

✅ We point out hidden or subtle damage that may be missed without a trained eye

✅ We help ensure the adjuster includes code-required repairs and upgrades in their scope

✅ We protect you from being underpaid or denied due to incomplete documentation

✅ We make sure the project is scoped accurately to cover full, proper restoration—not just partial repairs

As a Google Guaranteed contractor, Malarkey Emerald Premium roofer, and James Hardie Alliance Elite Contractor, we’ve helped hundreds of homeowners across Park Ridge, Glenview, Northbrook, Lake Forest, Des Plaines, and other Chicagoland suburbs successfully navigate the claims process and get the coverage they deserve.

Don’t go through your adjuster appointment alone—let Northwind Exteriors be your expert guide from start to finish.

📞 Contact us today to schedule your free storm damage inspection and insurance support consultation.

What happens if my insurance claim is denied?

If your insurance claim for roof or siding damage is denied, don’t panic—and don’t give up. At Northwind Exteriors, we’ve helped many homeowners across Park Ridge, Glenview, Elmhurst, and surrounding Chicagoland suburbs successfully appeal claim denials and get the coverage they deserve.

Here’s what happens next—and how we can help:

1. We Review the Denial in Detail

Our team will go over the insurance adjuster's report line by line to understand why the claim was denied. In many cases, damage is overlooked, misclassified, or not properly documented.

2. We Provide Additional Documentation

If we believe the denial was made in error or that damage was missed, we’ll prepare a comprehensive damage report with new photo evidence, notes, and supporting information based on local building codes and product requirements.

3. We Assist with the Reinspection or Dispute

You may be eligible for a reinspection or claim reassessment. We’ll be present for that appointment—just as we are for the initial inspection—to advocate for your case and ensure nothing is left out.

4. We Offer Honest Options if the Denial Stands

If the denial is upheld and no insurance coverage is available, we’ll help you explore affordable financing options and discounted replacement packages to keep your home protected without delay.

Denied doesn’t mean done.

Northwind Exteriors is a trusted local contractor and insurance restoration expert. We’ve worked with nearly every major insurance carrier and know how to navigate the system on your behalf. And because we care deeply about our community, we never leave you without answers or options.

📞 Need help with a denied claim? Contact Northwind Exteriors for a free second opinion and expert guidance on your next steps.

Will insurance pay to replace my roof or siding?

Yes—homeowners insurance often covers the cost to replace your roof or siding, but only when the damage is caused by a covered peril, such as hail, wind, or falling debris. If your home in Park Ridge, Glenview, Elmhurst, Northbrook, or nearby suburbs has recently experienced a storm, you may be eligible to file a claim and have your insurance company pay for a full replacement.

Here’s what insurance typically covers:

✅ Hail damage to asphalt shingles or aluminum siding

✅ Wind damage causing shingles to lift, blow off, or siding to crack

✅ Falling branches or debris that cause structural exterior damage

✅ Water intrusion resulting from storm damage to the roof or siding

What’s not usually covered:

-Normal wear and tear due to age

-Poor workmanship from prior contractors

-Damage due to lack of maintenance or pre-existing issues

How Northwind Exteriors Helps:

As a James Hardie Alliance Elite Contractor, Malarkey Emerald Premium Roofer, and Google Guaranteed company, we know how to:

-Assess storm damage with a trained eye

-Document issues clearly for your adjuster Ensure the scope of work reflects what your policy should cover

-Meet with your adjuster and advocate for a full, fair payout

Not sure if your damage is covered?

We offer free inspections and claim support to help you understand your options before filing a claim. If coverage is available, we’ll guide you through every step—from inspection to installation.

📞 Contact Northwind Exteriors today to schedule your free roof and siding inspection and find out if your insurance will pay for your project.

Northwind Exteriors Park Ridge Leading Roofing and Siding Contractor

Licensed Roofing Contractor # 104.019920

State of Illinois Department of Financial and Professional Regulation Expires on 12/31/2025

Locations

Illinois

508 W Higgins Rd

Park Ridge, IL 60068

Wisconsin

Delavan, WI

WI Dwelling Contractor #DC-012300018

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